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Financial Crisis Response Team


The UCSB Financial Crisis Response Team exists to assist students who are facing a financial crisis or urgent financial need. This effort aims to assist undergraduate and graduate students who are facing significant financial difficulties that jeopardize their path to graduation. The team works closely to evaluate, respond, and support students in crisis in a streamlined and timely manner.

For more information, see the attached flyer here.


If you are experiencing a crisis, email the Financial Crisis Response Team the details and they will work with you to develop a plan of action.  Depending on the situation, you will either be asked to answer a few questions about the situation in an on-line form or be asked to meet in person with an advisor in the Office of Financial Aid and Scholarships, or both. An advisor will help guide you through the process. This effort was put in place to help undergraduate students as well as graduate students. Additionally, an emergency loan program has been established to assist international students in need. 

For any other questions, please email financialcrisis@sa.ucsb.edu.

Financial Crisis Response Team


  • Alondra Candelario,  Basic Needs Advisor, Office of Financial Aid and Scholarships
  • Andrew Vesper, Chief Social Worker, Student Health
  • Angela Andrade, Dean of Student Wellness Services, Student Mental Health Coordination Services
  • Armando Flores, Director of Student Mental Health Coordination Services
  • Jenny McCracken, Associate Director, Office of Financial Aid & Scholarships
  • Katya Armistead, Assistant Vice Chancellor/Dean of Student Life, Office of Student Life
  • Lupe Navarro-Garcia, Assistant Vice Chancellor for Academic Initiatives, Associate Dean Student Academic Support Services
  • Malaphone Phommasa, Director Academic Student Initiatives, Division of Undergraduate Education, College of Letters & Science
  • Mario Munoz, Associate Director, University and Community Housing Services
  • Mike Miller, Assistant Vice Chancellor for Enrollment Services, Chair for the Food Security and Basic Needs Task Force
  • Natalie Armistead, Basic Needs Coordinator, Office of Financial Aid and Scholarships
  • Patrick O'Brien, Assistant Dean, Director of Advising, College of Letters and Sciences
  • Rebecca Segundo, Basic Needs and Rapid Rehousing Manager, Office of Enrollment Services
  • Ryan Sims, Graduate Academic Counselor & Associate Director, Academic Services, Graduate Division
  • Sharleen O' Brien, Associate Dean & Director of Health & Wellness
  • Saúl Quiroz, Director of the Office of Financial Aid and Scholarships
  • Susan Asch-Luna, Manager, Billing & Accounts Receivable